JAPANESE
(hereinafter referred to as "HIMARAYA") will respond to requests for disclosure, correction, or deletion of personal information held by HIMARAYA from the person in question or his/her representative in the following manner.
1. Contact for requests for disclosure, etc.
For requests for disclosure, etc., please send the prescribed application form with the necessary documents attached by mail to the following address.
1-1-1, Ezoe, Gifu-shi, Gifu 500-8630, Japan
HIMARAYA Corporation Personal Information Inquiry Desk
2. Method of acceptance
Requests for disclosure, etc. will only be accepted by "mail" from the viewpoint of personal information protection.
3. Method of Request for Disclosure, etc. (In the case of the person in question)
Please download and fill out the prescribed request form and send it to us by mail, enclosing (1) the prescribed information and (2) documents for identification.
- (1) Our prescribed billing form (click to download)
*Personal Information Disclosure Request Form - (2) Identification documents
Copies of official documents such as driver's license, health insurance card, basic resident register card, pension book, passport, etc.
4. Method of Request for Disclosure, etc. (by proxy)
If the person making the Request for Disclosure, etc. is a legal representative of the person in question or a representative authorized by the person in question, please follow the procedures described in "10.
5. fees and method of collection for requests for disclosure, etc.
Fee ... 520 yen per application for "Disclosure".
Correction or deletion is free of charge.
*If you wish to receive a written report of the results of the correction or deletion, you will be charged 520 yen per application.
How to collect ... Please enclose 520 yen worth of postage stamps with your application.
*If the fee is insufficient or not enclosed, we will notify you to that effect. However, if payment is not made within the prescribed period, we will assume that no request for disclosure has been made. We thank you for your understanding.
6. Method of Response to Requests for Disclosure, etc.
We will reply in writing to the address stated on the claimant's request form. (by registered mail).
7. Purpose of Use of Personal Information Obtained in Connection with Requests for Disclosure, etc.
Personal information obtained in connection with a request for disclosure, etc. shall be handled only to the extent necessary for the request for disclosure, etc. Documents submitted will be retained for two years after the response to the request for disclosure is completed, after which they will be destroyed.
8. Reasons for non-disclosure of personal information
In the following cases, the information will not be disclosed. If a decision is made not to disclose the information, a notice to that effect and the reason will be given. Please note that the prescribed fee is required even in the case of nondisclosure.
- (1)When we are unable to confirm the identity of the customer, such as when the address on the request form, the address on the documents for identification, and the address registered with us do not match.
- (2)When the authority of representation cannot be confirmed for an application by a proxy.
- (3)When the prescribed application documents are incomplete.
- (4)When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party.
- (5) If there is a risk of significant hindrance to the proper conduct of our business.
- (6) In the event that other laws and regulations are violated.
9. Return of documents due to lack or incompleteness of documents
If we are unable to process a request for disclosure due to a lack of required documents or for any of the reasons listed above, we will assume that there has been no request for disclosure, etc., and we will contact the contact listed on the application form to that effect and return the set of application documents already sent to us and kept by us to the address listed on the application form by registered mail.
10. Procedures for Requests for Disclosure, etc. by Proxy
【Required Documents】
If the person making the Request for Disclosure, etc. is a legal representative of the person in question or a representative authorized by the person in question, in addition to the Company's prescribed (1) Request Form (Request for Disclosure of Personal Information) and (2) documents for identification, please enclose (3) one of the following documents: A-1, A-2, B-1. A-1., A-2., B-1., or either of the following documents must be enclosed.
- (1) Our prescribed billing form (click to download)
*Personal Information Disclosure Request Form - (2) Identification documents
A copy of an official document such as a driver's license, health insurance card, basic resident registration card, pension book, or passport. - (3) Documents listed in any of the following tables A-1.A-2.B-1.
A-1. In the case of a legal representative of a minor (documents i and ii below)
| ⅰ | Documents confirming the existence of legal representation
|
|---|---|
| ⅱ | Documents to verify the identity of the legal representative of the minor
|
A-2. In the case of a legal representative of an adult ward (documents ⅲ and ⅳ below)
| ⅲ | Certificate of registered matters
|
|---|---|
| ⅳ | Documents to verify the identity of the legal representative of the adult ward
|
B-1. In the case of an authorized representative (documents ⅴ, ⅵ and ⅶ below)
| ⅴ | Certificate of registered matters
|
|---|---|
| ⅵ |
|
| ⅶ | Documents to verify the identity of the authorized agent
|
【Method of response】
Whether the person making the request for disclosure is a legal representative of the person in question or a representative authorized by the person in question, the response to the request for disclosure will be mailed to the address indicated on the request form, with the person subject to disclosure as the addressee.
*For inquiries regarding this matter, please contact
HIMARAYA Corporation Personal Information Inquiry Desk
1-1-1, Ezoe, Gifu-shi, Gifu 500-8630, Japan
TEL: 81-58-276-7188
E-mail: himaraya@himaraya.co.jp
(Please note that telephone inquiries are accepted from 10:00 to 16:00 on weekdays. We accept e-mail inquiries 24 hours a day, but please understand that our reply may be delayed depending on the time.)